EspañolPrivacy and data
This page sums up the Privacy notice. If anything differs, the notice wins.
What Sentir keeps about you
Section titled “What Sentir keeps about you”| Data | Why |
|---|---|
| Name, email, password (as a hash only), language and time zone | Give you access, write to you and show dates in your time |
| Your searches: subject, dates, platforms, reports, comparisons and trackings | Provide the service and count your tokens |
| IP and browser when you sign up, log in, ask for a password, create a search or write to us | Limit abuse and protect your account |
| Your Stripe customer id, the subscription’s status and the invoices | Bill you and show your history. We never see your card |
| What you write in the sales form | Answer you |
We don’t sell your data or use it for advertising.
Other people’s posts
Section titled “Other people’s posts”Each search gathers public posts and comments that mention your subject: text, date, the author’s public name, link and counts. We don’t gather private accounts, groups or messages, and we don’t build profiles of people. They are kept while your search exists.
Who it is shared with
Section titled “Who it is shared with”- Stripe: payments and invoices.
- Postmark: the account emails.
- Anthropic: the AI that reads the posts and writes the report. It receives the posts’ text and the subject, not your account data.
- Contabo: the servers, in France.
For how long
Section titled “For how long”| What | How long |
|---|---|
| Searches, reports and gathered posts | Until you delete them |
| The account | Until you delete it; everything goes at once |
| Invoices | Kept for accounting |
| Sessions | Up to 90 days |
| Login attempts | One day |
| Email confirmation links | 24 hours |
| Password links | One hour |
There is no automatic deletion of searches: what you don’t delete stays.
Share links
Section titled “Share links”A share link opens the finished report to anyone who has it, with no account.
- You pick how long it lasts: 1, 7, 30 or 90 days, or no expiry.
- You pick whether it allows downloads. If your plan has no downloads, neither does the link.
- Whoever opens it sees the report and the posts, but not the names of the people who commented.
- You can see how many times it was opened, and turn it off whenever you like. A new link replaces the previous one.
- Deleting the search turns its link off.
Cookies
Section titled “Cookies”Only the necessary ones: sentir_session, which keeps you logged in, and sentir_in, which only says a session exists. No advertising or third-party analytics.
Your rights
Section titled “Your rights”You can see and change your details, download your reports and delete your account from the account itself. To exercise your ARCO rights or ask for a post of yours to be removed from a report, write to info@sentir.mx from your account’s email.