What Sentir is
Sentir reads what people post publicly about a person, a brand or a topic, and tells you how they feel.
What it reads
Section titled “What it reads”Public posts and comments on eight platforms: Facebook, Instagram, TikTok, X, YouTube, Threads, LinkedIn and Bluesky.
You give three things: a name, a question and a date range. On each platform you tick, Sentir searches the way a person would and keeps what mentions your topic within your dates. Then an AI reads every post and every comment one by one, with your question in mind, and writes up what it finds.
Posts are read in their original language. The report comes in Spanish or English, your choice.
What the report gives you
Section titled “What the report gives you”- How many posts and comments talk about the topic, and how many of every 100 were positive, neutral or negative.
- The emotions, the themes and the phrases that keep coming up.
- The mood day by day, with the key moments.
- One tab per platform, each with its own verdict.
- The most engaged posts, in people’s own words, with a link to the original.
- What to do: steps the AI suggests from what it read.
- The full list of posts and comments, with filters, and an export to PDF, CSV or Excel.
Every figure comes with a short explanation and the posts behind it. See The report.
What it is not
Section titled “What it is not”- It only reads public content. Never private accounts, groups or messages.
- Each post is a snapshot taken when it was collected. If it is later deleted or edited, the report does not change.
- There is no country filter. It brings what each platform shows for your topic, in any language.
- It searches a name or a hashtag. It does not search one specific account and it does not exclude words. An exact phrase is not guaranteed, because each platform’s own search decides how strictly it matches.
- If a platform blocks the search, the report says so and that platform shows with no posts. The gap is never filled with a guess.
How long it takes
Section titled “How long it takes”Usually one to two hours from start to finish, and up to about five for a large search. You see its progress while it runs and get an email when the report is ready.
This documentation covers
Section titled “This documentation covers”- Searches: create a search, read the report, see the posts and comments, export and share.
- Daily tracking: one report a day on the same topic, to see how it changes.
- Compare: two searches side by side and head to head.
- Tokens and billing: how tokens are spent, plans, buying tokens and invoices.
- AI and MCP: use Sentir from Claude, ChatGPT, Cursor or Copilot.
- Users & permissions: a team can share one account, from the Premium plan up.
- Account: profile, password and sessions.
- Help: frequently asked questions and what to do when something fails.
New here?
Section titled “New here?”Create your account and follow Your first search. It goes step by step, from the form to the finished report, on the free plan.
See also
Section titled “See also”- Frequently asked questions
- Changelog
- sentirsocial.com, the main site