Contact

Support

Write to info@sentir.mx from your account’s email. Include the search’s link or a screenshot if it is about a search. We answer by email.

Sales

For the Enterprise plan or any question about plans and prices, use the site’s Contact sales form: name, company, email and what you need. If you are logged in, the name and email come filled in. It helps to say how many subjects you follow, how many searches you run a month and in which country.

Privacy

To exercise your rights over your data, or to ask for a post of yours to be removed from a report, write to info@sentir.mx with the link. More under Privacy and data.

Refunds

If you paid and aren’t happy, ask for a refund within 7 days of the charge by writing to info@sentir.mx.

Before writing

• The answer to the most common issues is under Troubleshooting.
• Changing your name, language, time zone, email or password, and deleting the account, happens from the account itself, with no request.